Ark Support Center
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General

  • Getting Started with Ark: Swiping, Matching & Messaging
  • Is Ark free?
  • Why haven't I matched with anyone yet?
  • How do I edit my profile?
  • Why did one or more of my matches disappear?
  • Why don't I see more users when I change my search range to within my country?
  • New Account and I Can't See Anyone on the app?
  • Ark App Availability
  • Why Did Someone Disappear From My Likes History Section?
  • How do I contact Customer Support?
  • What is Speed Meet?
  • Why is the Minimum Search Range Limited to 50 Miles?
  • Why Can't I See Responses To My Support Requests?
  • Why does my chat say "Chat Ended"?
  • How do I Report Bugs and Errors?

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