How to Contact Ark Support

At Ark, we’re here to help you have the best experience possible. If you ever need assistance, there are two easy ways to reach out:

1. Email

You can always send us an email at support@arkdating.app. Whether it’s a question about your account, a technical issue, or feedback about the app, our support team will get back to you as quickly as possible.

2. Help Center

In the App

To get help while using the app, go to your Profile screen and tap Help & FAQ. Here you can:

• Browse helpful articles with step-by-step guides and tips.
• Open a support ticket if your issue needs personal attention from our team.

On the Website

On our website, tap the chat icon to access the Help Center. Here you can:

• Chat with Noa, our friendly chatbot, for instant assistance.
• Browse helpful articles.
• Open a support ticket for further help.

Office Hours

Our support team is available Monday to Friday, 9:00 AM – 5:00 PM MST. While you may sometimes receive responses outside these hours, this usually happens for urgent issues like service outages or live events such as Speed Dating.

💡 Tip: For the fastest response, include as much detail as possible about your issue, like screenshots or your account info (without sharing your password).