Updating Your Name, Date of Birth, or Gender
If you need to update your name, date of birth, or gender on your Ark profile, our support team is available to assist you! To request a change, please contact us at support@arkdating.app.
Changing Your Name
If you need to update your name, please include your full name exactly as you want it displayed in your request. We accept initials as a valid format for the first name only.
Changing Your Date of Birth
If you need to update your date of birth, please provide the full date in the correct format when submitting your request.
Changing Your Gender
If you wish to update your gender, simply include the correct information in your request.
Verification Requirements
If your account is suspended due to incorrect name, date of birth, or gender information, we will need to verify your identity before making any updates. In this case, please provide a clear photo of a government-issued ID that includes your name, date of birth, gender, and a visible photo of you.
If you have any questions or need assistance, feel free to reach out to our support team. We’re happy to help!