Speed Dating Icon Not Appearing in the App?

If the Speed Dating icon is not visible in your Ark app, here are some common reasons and steps to resolve the issue:

Possible Reasons:

New Account: If your account is new, you may not have completed the verification process yet, and it might still be pending approval from our review team. Ensure all required steps are finished and that your account has been approved.
Reported or Suspended Account: If your account was recently reported or suspended, our support team might be reviewing it. The Speed Dating feature will not be available until the review is complete.
Outdated App Version: Make sure you have the latest version of the Ark app installed. An outdated version may not display all available features.

If None of the Above Apply: Try the following troubleshooting steps:

Restart Your Phone: This can resolve temporary glitches.
Clear App Cache: This helps remove any corrupted data that may be causing display issues.
Uninstall and Reinstall the App: This ensures you have the most up-to-date version and fresh app data.
Log Out and Log Back In: This can refresh your session and fix display problems.

If the issue persists after trying these steps, please contact Ark Support for further assistance. To help us diagnose the problem more effectively, please include screenshots or screen recordings that show the issue with the Speed Dating icon.