Error Code 300

If you encounter Error Code 300 while opening the Ark app, it typically indicates a problem with connecting to our servers. Please follow these troubleshooting steps to resolve the issue:

Step 1: Restart the App and Your Device

Before trying anything else, close the Ark app completely and reopen it. If the issue persists, restart your device and try again.

Step 2: Check Your Internet Connection

A weak or unstable internet connection can cause this error. Make sure you have a stable Wi-Fi or mobile data connection by:

• Switching between Wi-Fi and mobile data
• Restarting your router (if using Wi-Fi)
• Checking if other apps are working properly online

Step 3: Update the Ark App

Ensure you’re using the latest version of the Ark app. Go to the App Store or Google Play Store and check for updates.

Step 4: Clear Cache (Android Only)

If you're using an Android device, clearing the app cache might help:

1. Open Settings on your device
2. Go to Apps > Ark
3. Tap Storage & cache
4. Select Clear cache
5. Reopen the app and check if the issue is resolved

Step 5: Reinstall the App

If none of the previous steps work, try uninstalling and reinstalling the Ark app. This ensures you have a fresh installation without corrupted files.

Step 6: Contact Support

If the issue persists after following these steps, reach out to our support team at support@arkdating.app with a description of the problem and any screenshots of the error message. We'll be happy to assist you!

We appreciate your patience and will do our best to help you get back to using the Ark app smoothly!